Phone :
(+351) 262 287 180E-MAIL :
[email protected]Schedule :
Mon to Fri: 9h - 12:30h, 14h - 18hClosed on Sundays and holidaysLudimusic Headquarters
Rua do Porto da Pedra, 11 | 2460-898 Turquel
GPS Coordinates39.46417 N, -8.97205 E
Phone (+351) 262 287 180
Opening hours
Mon to Fri: 9h - 12h30, 14h - 18h Closed on Sundays and holidays
Ludimusic Leiria
Estrada dos Parceiros, 293 | 2400-441 Leiria
GPS Coordinates39.73624 N, -8.82622 E
Phone (+351) 262 287 190
Opening hours
Mon to Fri: 10h - 13h, 14h - 19h Sat:10h - 13h, 14h - 19hClosed on Sundays and holidays
Ludimusic Porto
Avenida da Boavista, 25 | 4050-114 Porto
GPS Coordinates41.15697 N, -8.62415 E
Phone (+351) 262 287 195
Opening hours
Mon to Fri: 10h - 13h, 14h - 19h Sat:10h - 13h, 14h - 19hClosed on Sundays and holidays
Service Contacts
Order/buy
Order/buy international
Products reservation/information
Change order in progress
Info on product catalog
Talk to a product specialist
Information about payment methods
Credit purchases simulation (entry, installments)
TAX free information for non-residents (tourists, foreigners)
Other shopping/commercial affairs
Phone:
(+351) 262 287 180EMAIL:
[email protected]Schedule:
Mon to Fri: 9h to 18hSat: 10h to 19h Sun: 14h30 to 19hInformation about national and international shipping costs
Orders processing status/purchases in progress
Information about the online shop operation
Cancel orders/purchases
Change delivery address
Change client data
Complaints
Exchanges and returns
Technical information about products
Equipment malfunctions helpdesk
Request equipment repair
Info on repair costs
Cancel a repair
Status on repairs in progress
Information about ongoing payments
Make a payment by bank transfer
Signal deposit for orders
Sending bank check for payment
Refund of amounts paid
Report errors or malfunctions at the online shop
Information about ongoing malfunctions
Difficulties concerning the access to the online shop
Difficulties on making online payments
General information
Information on benefits
Client card membership request
Data change
Request for card ressuing
Request card cancellation
General information about the program
Information about benefits
Requests to enter de program
Data change
Programs cancellation
Program revalidation
Talk to the administration
Information on LudiMusic
New releases and campaigns
Sponsorship and patronage
Social media and social networks
Media information
Articles and services offer
Sending purchase documents
Sending catalogs, promotions and price campaigns
Payment requests
Sending invoices and other purchase documents
Information on ongoing payments
Goods dispatching
Other issues concerning suppliers
Employment information
Sending CV’s