If you prefer, you can send the item to our address by post / courier.

Shipping address:

LudiMusic - Armazém

Rua do Porto da Pedra Nº11

2460-898 Turquel

In this case, we ask that you fill out the return / exchange form present here, and that you accompany it with proof of damage or defect, such as photographs, videos and detailed descriptions of the product.

When the return is received, our services will check and inspect the item. In case of doubt or anomaly we will contact you;

If everything is in order, you will be asked for the IBAN to which the refund should be made and a credit note issued for the value of the returned item.