In fact, there is a very high probability that the product will be stuck in customs, in cases where the destination countries do not belong to the European Union.

If this situation is confirmed, it will be necessary to pay a fee that can reach up to 60% of the value of the product, the settlement of which will be borne by the customer.

It is important to note that Ludimusic does not have the capacity or power to intervene when these episodes are confirmed and proceed with the customs clearance of the product.

Therefore, we advise you to contact the competent authorities of the country of destination of the product to resolve the issue.